What should I do when I find out that I own a spam SIM?

After checking the phone sim by sending a message with TTTB to the beginning of 1414, many dozen fire users discovered that they were subscribers of many numbers, but they did not register personal information for the number. That subscriber, and when contacting the switchboard, it is notified that it is a garbage sim. The unintentional strange number of people makes many people feel anxious about the situation that they will have trouble if the number of other subscribers is used for bad purposes such as extortion, threatening, offending others. . and many other situations that can "hit" with them at any time.

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Many customers suddenly named many strange subscribers

What should I do when I find out that I own a spam SIM? Picture 1

In response to this issue, all three operators said they had received the customers' reflections on the sudden names of many strange subscribers. According to Viettel representative, the operator will support customers to confirm and keep only those customers who are actually using it. Along with that, the network operator is also strengthening inspection and supervision activities and has strict sanctions for agents and network employees using ID cards of customers to activate subscribers. .

Similar to Viettel, VinaPhone also continuously receives customers' inquiries recently. They are drastically deploying measures to recover and restrict SIM activation available on distribution channels. However, the representative of the network added that in the case of previous customers who bought many SIM cards to take advantage of the preferential package, after calling all the money, they should leave, so they did not remember the promotional number they used.

As for MobiFone, this network communication representative said that they have thoroughly understood the agents who have complied with the provisions of Decree 49. If detected violating agents, MobiFone will handle according to the provisions of law. .

What to do when detecting that you own a SIM card?

When you discover that you are a spam SIM owner, you need to contact the operator at the beginning of the switchboard and go to transaction points for assistance.

Subscribing to VinaPhone network can call 18001091 (free of charge).
MobiFone subscribers call 9090 (200 VND / minute) or 18001090 (free).
Viettel subscribers call the switchboard number 198 (VND 100 / minute).

Note: If you go to a transaction point, bring your original SIM card, ID card / passport / ID card to guide and assist you in making the procedure more quickly.

In short, users only need to update the information and portraits for the SIM they need to use (by going to the transaction point or using the application, accessing the website of the network) in accordance with Decree 49. There are still numbers Strange subscriptions, promotional subscribers will be locked after the day when the network announced the end of adding subscription information.

See more:

Guiding to check and supplement VinaPhone subscription information to prevent one-way locking at home
Check and supplement information for Mobifone subscribers according to Decree 49
Instructions for adding Viettel prepaid subscription information right at home

additional subscription information

Jessica Tanner

Update 26 May 2019

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