Be careful when emoji 'abuse' emoticons at work

Using emoji or emoticons when sending personal emails or messages Zalo, Viber, Facebook, Skype . is a common habit of many office workers. However, a new study suggests that we should not use them indiscriminately.

In a study done at OfficeTeam - a labor leasing company, not many employers support regular use of emoji in emails or business messages. Specifically, about 21% of the senior managers in the survey said that they had no problems with subordinate emoji use whenever they wanted.

Be careful when emoji 'abuse' emoticons at work Picture 1

Most people want to remove emoji from work-based conversations or at least use them in certain situations. 39% of people surveyed said that putting these symbols into the conversation was unprofessional, while 40% said that emoji were "ok" depending on the circumstances.

Most office workers admit that sometimes, they also insert smileys or other emoticons in office communication. The study found that 19% of employees use the logo all the time because they help them express their emotions after each message, 22% are occasional but only limited to exchanging work with colleagues and conversations. Usually with management, 26% use less because they think they are unprofessional.

According to OfficeTeam's regional manager Brandi Britton, in a statement, "emoji and emoticons are everywhere but this doesn't mean they are always suitable for the working environment. Maybe the staff I feel my emotions and personalities are better than those of characters, but they also create distraction, distraction and unprofessionalism. "

Be careful when emoji 'abuse' emoticons at work Picture 2

To limit this, OfficeTeam also offers 5 tips for office staff to use emoji and emoticon at "more delicate" offices:

1. Do not use continuously: You should not use emoji too often. Because they can annoy others and mess up messages.

2. Know your audience: Consider the company culture and your relationship with the person you are sending an email or chat message to. You can insert a "thumb-up" icon with your friends, but never do so with leaders.

3. Consider the situation: When discussing important issues, seriously using an emoticon is rude. It is best to never use it in these situations.

4. Understand the meaning of emoji: Currently, the messaging or social networking software has hundreds of emoji and emoticons. If you intend to use one, make sure you know what it means and at the same time, make sure the person you're talking to can understand.

5. Use words: If you're not sure if 100% of emoji will help you express your thoughts or feelings, use text, write to them, either face to face, or call phone.

The study is based on surveys involving more than 300 senior managers at US companies with over 20 employees and more than 350 employees currently working in a workplace environment.