Microsoft fixes Bluetooth bug causing blue screen KB5009596 on Windows 10
Microsoft addresses this issue in the cumulative update preview KB5011543 Preview. According to Microsoft, this problem affects more business users because CSP policies are not common outside of the enterprise environment.
The list of affected Windows versions only includes regular versions such as Windows 10 21H2, Windows 10 21H1, and Windows 10 20H2.
"After installing KB5009596 or the most recent update, many organizations with computers connected to Bluetooth devices will experience the error message "Your device ran into a problem and needs to restart" with a blue screen and Stop code: IRQ NOT LESS OR EQUAL" , Microsoft explains.
"On devices with errors, the error history is recorded in the System log inside the Event Viewer and is named Microsoft-Windows-WED-SystemErrorRe event 1001 with the words The computer has rebooted from a bugcheck. The bugcheck was: 0x0000000a".
A blue screen will appear on devices where the A2dp profile is affected by specific configuration service provider (CSP) policies enabled on the device.
IT administrators who have not been able to immediately deploy update KB5011543 can fix this issue by using Intune or other tools that allow registry modifications before the KB5009596 update is installed.
Step 1 : Go to HKEY_LOCAL_MACHINE/SOFTWARE/Microsoft/PolicyManager/current/device/Bluetooth/
Step 2 : Add the following: {0000110a-0000-1000-8000-00805f9b34fb} and {0000110b-0000-1000-8000-00805f9b34fb} to the ServicesAllowedList value .
Microsoft recommends that you back up the Registry before making any edits and need to understand how to back up and restore the Registry in Windows.
You should read it
- Instructions to fix blue screen error on computer
- Who wrote the 'dead blue screen' message for Windows?
- Prevent 'blue screen errors' on Windows 8
- Microsoft updates to patch DirectX and SMB bugs that cause blue screens on Windows 11
- Instructions on how to fix blue screen error, cannot start when installing Microsoft patches
- How to fix WHEA Uncorrectable Error on Windows 10
- Ways to fix BSOD blue screen error
- Blue screen death error has just passed 'age' 20
- How to fix Dxgmms2.sys xanh Blue Screen error
- How to fix blue screen error when printing on Windows 10
- Patch Tuesday security patch causes blue screen errors and slows down Windows 10
- How to prevent blue screen error on Laptop, PC
Maybe you are interested
Why should you buy a MacBook instead of a Snapdragon X Elite Windows laptop?
How to set up a secure guest account on a Windows computer
How to Enable and Disable Tabs in File Explorer on Windows 11
5 macOS Sequoia Features Not Available on Windows 11
Why does Windows operating system have such a bad reputation?
Quickly fix Unmountable Boot Volume error on Windows 10/11