Although computer maker HP has found fault and repaired and replaced parts for free, some customers still complain that they are treated unfairly by the model they use. also made the same mistake but not on HP's warranty list.
The majority of these complaints are the owner of the HP Pavilion dv 9500 series. The most common symptom is that these computers are often overheated, the screen suddenly turns white or 'hangs' completely. system set. Customers of this model brought to repair at HP warranty centers are often required to pay an extra charge, although the symptoms are exactly the same as the Nvidia graphics chip that HP discovered.
' I have used many models but have not seen any ones using ATI graphics cards that failed but found the product with an Nvidia card error, ' Matthew Hilsenrad, an HP laptop customer said. According to Hilsenrad, the Pavilion dv9500 and Pavilion dv 9600 models are equipped with the Nvidia GeForce 8600 series graphics processor, but the same is not guaranteed.
HP laptops are 'cheap' because of Nvidia graphics cards Picture 1 The HP Pavilion dv2000 model is too hot
Normally, after the computer gets too hot for a white screen and displays incorrectly, customers will be asked to replace the motherboard for about $ 400.
So far, both HP and manufacturer of graphics processor Nvidia Corp. There has been no official response to these customers' complaints.
Last July, Nvidia announced that some of its products had an overheating error due to packaging materials and poor heat dissipation design of some models. Meanwhile, HP maker representatives announced a number of faulty models with a reason to be derived from Nvidia components.
The list of faulty models HP announced includes Pavilion dv2000, dv6000, dv9000 and Compaq Presario V3000, V6000. HP also added 24 months warranty for these models.
Not only HP, some other computer manufacturers, such as Dell and Apple, have also complained about the bug on Nvidia graphics card products.