Warning: The fake Apple support unit calls to trick users into obtaining user information

A new trick in support of technology is happening to iPhone users that many people can't help but worry about. Specifically, bad guys have tricked users by making fake phone calls to Apple's own support, making many iPhone users trapped.

1. Do not post photos of check-in tickets on the internet if you do not want to become a victim of a scam or a black society

BBB's CEO - Marjorie Stephens said, technology scams are increasingly appearing with sophisticated tricks. Scammers have worked professionally to deceive customers, even BBB executives have almost caught it.

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Stephens also summarized the details of how this new scam appeared.

Stage 1: The user receives a phone call that the caller calls himself an Apple company. Even to gain your trust, the scammer can fake Apple's legitimate phone number. You will then receive a pre-recorded message with the content that your phone or computer is facing a serious threat. Specifically, Apple's server has been compromised and your information is at risk of being exposed or your iPhone is likely to be compromised. Scammers try to convince users to believe it.

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Stage 2: Next, the scammer asks the user to press the number 1 key to connect the customer service or maybe he will call you back with another number. If the user follows, the fake customer service representative will ask you for personal information or payment information to fix the problem. Once you have obtained the necessary information, the fraudster will stop answering or blocking your number.

What do users need to do to protect themselves from technical support scams?

1. The first thing to remember is that Apple never calls any user to expose data on a large scale.
2. If you receive a suspicious call, find the customer service number on the company's official website and call back to confirm.
3. Never provide personal information (including full name, address, ID / CCCD number, bank information or sensitive information) to strangers.
4. If you get a call asking to do something from a stranger, don't trust and hang up immediately.