How to identify Samsung washing machine error and how to fix it
The washing machine lines have their own error codes. When an error occurs in the washing machine, the user can identify by the notification sound, the flashing light and especially the error code on the electronic board of the machine. From these error codes, we can find ways to fix more quickly. In this article, we will synthesize some errors on Samsung washing machines, along with error codes and temporary fixes for these errors.
1. Error of inactive washing machine:
How to fix:
- Is the lid open, if the lid is still open, close the lid.
- If the device still does not work and the Pause button is still open, press the Start / Pause button again to see if the device starts up.
- The machine has been supplied with enough water or not. If the water pressure is too low, it will take a long time for the machine to start washing.
- Whether the faucet is locked or not. If the faucet is locked, open the faucet to supply water.
- The door is opened when the machine in the cycle is not squeezed. If you open the door, close the door and press the Start / Pause button to continue.
After you check the above factors but the machine is still not running, you need to call the repair center.
2. Error light displays 5E:
Error detection: Water pipe does not drain water.
Remedies:
- We can check the following parts:
- Water drain pipe has nowhere (No pump)
- Is the water drain hose frozen (applied in cold areas)
- Is the drain hose blocked?
- If the water does not escape for 30 minutes, the alarm will sound and "5E" will appear on the screen and report the remaining time.
3. Error code 4E code:
Identify the error: Water has not been issued.
How to fix:
When a water phenomenon has not been issued, you need to check the following parts:
- Is the faucet open
- Is your home dehydrated?
- Is the water supply hose or hose connector blocked?
- Is the faucet freezing (applied in cold areas).
- If the water supply is not completed within 1 hour or the water level has not changed for 5 minutes (10 minutes for some models) after the water supply has been performed, the machine will signal and "4E" will display display on the screen and report the remaining time.
4. Error light displays UE:
Error detection: The machine does not perform spin-off.
How to fix:
When there is a problem with the washing machine, do not check whether the laundry is evenly distributed in the washing machine or if the washing machine is placed in a firm flat position.
5. An error message displays IE or OE:
Identify the problem: Water overflows.
How to fix :
When there is a problem of overflowing water, try restarting after spinning but if the machine still has an error, call the seller or warranty officer.
6. Error indicator displays CL or dE:
Identify the error: Child Lock error.
How to fix:
When you see the error message "CL" or "dE" blinking for a period of 1 second and the water will flush with a warning sound indicating a Child Lock error has occurred. This function is used to prevent children from drowning when they fall into the washing bucket. When the machine has finished draining, please turn off the power and turn it on again, the washing machine will work normally.
To clear the "CL" display, after you have finished draining, close the washer door, turn off the power and turn it on again. If the device still doesn't work, see if you press cracked Start / Pause?
7. LE code error indicator:
Identify the error: Water leak error.
How to fix:
You need to check:
- Whether the exhaust head has been placed on the floor (Exhaust pipe must be hung on the exhaust pipe hooks).
- The tube is choked with foreign substances.
If the problem still occurs, please call the service center.
8. Power failure error:
How to fix:
When the device suddenly loses power, you should check the following parts:
- Is the voltage normal or not?
- Is the washing machine plugged in yet, if not, plug in the power cord.
- But when plugging in the power cord and still not discharging the water, please check if the water drain hose has been lowered, if not, lower the water drain hose.
- If the exhaust pipe has already been lowered and the water still does not discharge, check if the water drain pipe is kinked, if the pipe is folded, straighten the drain hose. If the water still does not discharge, check if the water drain hose is clogged, if so, remove the waste.
9. Water drain hose and squeezed cage freeze:
Remedies :
- If the drain hose is frozen, pour hot water on the freezing tap and remove the water drain hose or immerse it in hot water
- The squeezed cage is frozen, pour hot water into the squeezed cage for about 10 minutes
- If the drain hose is frozen, place a hot towel on the drain hose
- After the drain hose has thawed, install the hose again and check if the machine has drained well.
10. Immediate discharge of water:
We will check:
- Whether the discharge is blocked by a coin or pinned
- Whether the exhaust pipe is hung on the exhaust pipe holder.
- After you have completed the test, add water to the half-cage and let the machine run squeeze mode again.
11. Water leaked at the water supply hose connector:
Check parts:
- Is the liquid faucet connector loose. If the faucet connector is loose, reinstall the installation steps again.
- Is the rubber cushion of the water supply hose in place or not? If the rubber buffer of the water supply hose has not been properly placed, then tighten the screws.
- Whether the water supply hose is kinked, if so, straighten the water supply hose.
- Water leaks can also be caused by excessive water pressure, if so, turn the faucet down.
- If water leaks from the faucet itself, please repair the tap while water is not supplied
- You have pressed the Start / Pause button after selecting the water supply source. If you have not pressed the Start / Pause button, the water will not be supplied, so press the Start / Pause button to supply water to the washing machine.
- Whether the faucet is locked or not. If the faucet is locked, open the faucet.
- Is the filter net at the water supply hose connector sealed by dirt? If the sieve at the water supply hose connector is clogged with dirt, clean the filter net with a toothbrush.
- Is there any water outage? If the water is cut off, please turn off the faucet and turn off the washing machine.
12. Noise when spinning machine:
If the machine has vibration, noise noise when squeezed, you need to check:
- Whether laundry is spread evenly in the machine. If laundry is not spread evenly in the machine, spread out the laundry evenly and start again.
- Whether the washing machine is placed on a flat and firm surface. If the washing machine is placed on a firm and flat floor, please put the washing machine in balance.
- Whether the latches on the tripods are loose. If the locking pin on the tripods is loose, adjust the tripods to balance the machine.
- Whether or not the washing machine is filled with unnecessary objects. If so, clean up unnecessary items from the washing machine.
These are a few of the common mistakes that occur on Samsung washing machines, either through notification lights or phenomena specific to each type of error. Depending on the type of error, choose a way to fix it yourself or call the repair staff to fix the washing machine.
Refer to the following articles:
- Instructions on how to diagnose Electrolux washing machine error codes
- Error codes for washing machines Sanyo, LG, Toshiba
- Washer errors and how to fix them
Hope the above article is useful to you!
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