5 Best Messaging Apps for Businesses 2020

This updated guide examines 5 Best Messaging Apps for Businesses 2020 and organizes the essential facts, background, and practical takeaways in clear American English.

Let's find out 5 best messaging apps for businesses 2020 with the following article.

Slack

Price per capita per month : $ 8 | Free version : Yes | Audio call : Yes | Video call : Yes | Screen sharing : Yes

Advantages

• Extensive set of tools and options
• Highly customizable
• Integration with many other collaboration tools and Office software

Defect

• Expensive
• Can make new users feel overwhelmed
• The quality of audio and video calls needs to be improved

• Useful tips for mastering Slack

Slack is a great and powerful group messaging app, with an extensive collection of settings and options. It's one of the best, but also the most expensive, messaging apps on the list.

• Download Slack

Glip by RingCentral

Price per capita per month : $ 5 | Free version : Yes | Audio call : Yes | Video call : Yes | Screen sharing : Yes

Advantages

• Includes collaborative document editing, PDF Markup tools, and group calendars
• Good channel and group admin options

Defect

• There can only be one account per email address
• There are no threaded conversations or notifications when a keyword appears

Glip by RingCentral adds a few special components to the business messaging tool, but lages behind rivals due to a lack of features.

• Download Glip

Zoho Cliq

Price per person per month : $ 2 | Free version : Yes | Audio call : Yes | Video call : Yes | Screen sharing : Yes

Advantages

• Show multiple conversations at once
• There is a Forking option to isolate important discussions
• Simple tool for making calls
• Inexpensive

Defect

• There is no notification when the keyword appears
• Better options are required for the Out of Office and Do Not Disturb modes.

Zoho Cliq has many of the same good features as group messaging apps like Slack and adds the ability to view multiple channels in one window, for a very low price.

• Download Zoho Cliq

Microsoft Teams

Price per capita per month : $ 5 (VND 115,000) | Free version : Yes | Audio call : Yes | Video call : Yes | Screen sharing : Yes

Advantages

• Highly customizable
• Tight integration with other Microsoft Office applications
• Rich integration options
• Includes Office 365 business accounts

Defect

• Really set up for use in Microsoft environments, not elsewhere
• Design gives a sense of solemnity and obedience to the rules, which can interfere with open dialogue

Microsoft Teams offers many features, including close connectivity to Office 365. This is a great group messaging application, if your organization uses Microsoft products.

• Download Microsoft Teams

Twist

Price per capita per month : $ 5 | Free version : Yes | Audio call : No | Video call : No | Screen sharing : No.

Advantages

• Very suitable for teams not in the same place
• Great Time Off feature (notice of break time)
• Reliable editing tool
• Good price

Defect

• No audio or video calls, screen sharing, notifications when keywords appear or pinned
• Integration limited

Twist performs well in group messaging and feels comfortable to use. Great app for teams that operate in many different locations and have a few outstanding features. However, the Twist still has room for improvement.

• Download Twist