Use unstructured data as a knowledge source for agents in Copilot Studio.dataverse accepts onedrive and sharepoint files using the options in the file upload section. it also accepts unstructured content, such as knowledge base articles from salesforce, servicenow, confluence, and zendesk, to provide better semantic results for the agent.
Add Dataverse tables as agent knowledge sources in Copilot Studio.when integrating dataverse tables as a knowledge source, you will rely on the data contained in those tables to support your agent. this process includes adding synonyms and defining terms for the tables and columns in your data.
Enhance agent knowledge in Copilot Studioyou can add knowledge sources to an agent when you first create it or after it's created. these sources can be used at the agent level or the topic level.
Summary of knowledge sources for agents in Copilot Studioin copilot studio, knowledge sources work in conjunction with generated responses. when you add knowledge sources, agents can use business data from power platform, dynamics 365 data, websites, and external systems.