How to update SupportAssist on a Dell device

SupportAssist for PC automates support from Dell by proactively and predictably predicting hardware and software problems on the user's system.

SupportAssist addresses performance and system stability issues, blocks security threats, monitors and detects hardware errors, as well as automates processes involved with technical support. of Dell. Depending on your Dell service plan, SupportAssist also automates the creation of support requests for problems detected during scanning.

NOTE : In this article, the term "system" refers to laptop, desktop, tablet, port and embedded PC (embedded PC or internal PC) Dell.

About SupportAssist

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SupportAssist allows you to optimize your system by deleting unwanted files, optimizing network settings, adjusting system performance and removing viruses, as well as malware. SupportAssist also identifies driver update updates available to the system.

SupportAssist securely collects and sends required system information to Dell technical support. Collected information allows Dell to provide you with an enhanced, effective and fast support experience.

This article provides information about SupportAssist upgrades on systems running Windows 7, 8 or 10.

Key features of SupportAssist

1. Detecting and announcing proactive and predictive issues.
2. Manually or automatically check the available driver updates for the system.
3. Manual scanning or automatic hardware system to determine the problem, if any.
4. Clean temporary files, optimize network connections, tweak system performance and remove viruses, as well as malware.
5. Solve problems using step-by-step instructions or video tutorials.
6. See details about all SupportAssist events and activities, done on a specific day, week or month.
7. Contact Dell technical support via email or phone for assistance.

NOTE : Available SupportAssist features will vary depending on the system's Dell service plan.

Supported systems

SupportAssist is compatible with the following Dell systems:

1. Laptops and desktops
   1. Inspiron
   2. XPS
   3. Alienware
   4. Latitude
   5. Vostro
   6. OptiPlex
   7. Precision
2. Tablet
   1. Venue Pro
3. Embedded ports and PCs
   1. Edge Gateway
   2. Embedded Box PC

Manually upgrade SupportAssist

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SupportAssist upgrade allows you to get the latest features and ensure that the system is operating in the best state.

Prerequisites

1. You must have admin rights on the system.
2. You must login to SupportAssist.

If a newer version is available, SupportAssist will automatically upgrade to a new version. You can also manually check and upgrade SupportAssist manually.

Steps to update SupportAssist on Dell machines

1. Open SupportAssist.

2. In the upper right corner of the SupportAssist window, click the settings icon, then select About SupportAssist. SupportAssist automatically checks for a newer version.

1. If there is no update, the check mark icon is green ( How to update SupportAssist on a Dell device Picture 3 ) and a message indicating the latest SupportAssist version is installed.
2. If there is a newer version of SupportAssist, the download icon ( How to update SupportAssist on a Dell device Picture 4 ) and the Update Now link will be displayed.

3. Click Update Now.

The latest version of SupportAssist will be downloaded and installed on the system.

Hope you are succesful.