Cyber attacks cause many American businesses to return to using paper

After supplier CDK's management system was hacked last week, many auto dealers are having to process documents manually using paper.

CDK is a provider of professional support software such as sales, financial management, inventory, and office for most auto dealers in the US with about 15,000 customers.

Cyber attacks cause many American businesses to return to using paper Picture 1 Cyber attacks cause many American businesses to return to using paper Picture 1

AutoNation, one of the leading auto retailers in the US, in order to maintain business operations, they must use paperwork and process it manually. After the attack took place, their business operations were disrupted and negatively affected.

According to Jim Seavitt, owner of a car dealership in Michigan, CDK's problem makes the process of bringing cars to customers more laborious. They cannot use CDK's software to do the procedures, so nearly 100 cars sold in last week's sale are still "on hold" and cannot be shipped to customers.

CDK had to close its information technology system as well as data center to avoid spreading after being attacked continuously for two days June 19-20. CDK has sent a notification to partners indicating that the restoration process has begun and is expected to take several days to complete.

The cybercriminal group BlackSuit was once famous for its reckless attacks on government agencies, confronting Anonymous who was believed to be behind the incident. This hacker group disbanded in May 2022. The hacker group is said to demand a ransom of millions of dollars to end the attack.

Network attack