We are now in the age of AI agents . Large tech companies, startups, and AI giants are all deploying features with AI agents—AI tools capable of thinking and acting to a certain extent. Besides AI agents integrated into existing products like ChatGPT and Claude, there's also a rise in AI agent builder tools, allowing you to create your own AI agents for your work.
AI agents make it easy to build complex and dynamic automation processes. While most options are still a bit too technical for the general public to use, there are some excellent AI agent building tools that anyone can use.
Overview of the best AI agent building tools
The best AI agent building tool for AI automation and orchestration.
Zapier Agents
Zapier Agents combine over 8,000 Zapier integrations, the power of large language models, and an easy-to-use agent build tool with coding vibe. Simply describe what you want the agent to do, configure the relevant tools, and it's ready to run across your entire technology system.
The best AI agent builder tool for creating complex and powerful agents.
Botpress
Botpress has features geared towards developers. Botpress provides you with the tools to build complex and powerful agents.
Botpress uses a combination of prompts, knowledge bases, tools, and communication channels to create custom agents that you can deploy on the web, embed in applications, or use internally. Botpress Studio has a drag-and-drop builder that lets you visualize how your agents work—and work together. Built-in panels allow you to store data within Botpress instead of relying on other integrations for everything.
The best AI virtual assistant building tool for voice agents.
Voiceover
If you've tried ChatGPT's Advanced Voice Mode, you'll realize that the latest automated call management systems (LLMs) are really good at voice chat. It's not exactly like chatting with a human, but it's usable and much better than older automated calls. Voiceflow leverages this and allows you to build voice agents and chatbots, respectively. If you want an AI virtual assistant to answer phone calls, generate leads, schedule appointments, and assist with other tasks, this is a great way to do it.
The best AI agent building tool for customer support staff.
Intercom
Every great customer support platform is adding AI agents – Intercom has some of the best integrations. If you already have a great customer support tool, consider its agent builder first. But if you're starting with AI-powered customer support, Intercom is well worth considering.
Although AI is now integrated everywhere in Intercom's support software, from AI-powered conversation summaries to assistants that help customer support staff respond according to your policies, the Fin AI Agent is the primary agent feature.
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