Depending on the specific error you encounter on VnEdu, there will be different ways to fix it. Below are instructions on how to fix VnEdu errors in various scenarios.
VnEdu errors come in many different forms. For example, login errors can affect teachers by preventing them from entering student grades, or errors in grade lookup prevent parents and students from viewing their final grades and teacher comments for the past semester. The method of fixing the specific VnEdu error will vary. Below are instructions on how to fix VnEdu errors in different scenarios.
1. How to fix VnEdu login errors
There are many reasons why parents might encounter login errors on VnEdu, preventing them from accessing their children's personal accounts to view their grades. Parents can refer to the following example of a VnEdu login error and how to fix it.
1.1. VnEdu application access error
In case parents cannot access the VnEdu application on their phones, they can access it via the website provided by the school http://xxxxxxxxx.lms.vnedu.vn/ , which includes the account we are given.
The VnEdu account login interface will now appear as usual.
1.2. Forgot your VnEdu login password
This is also one of the reasons why you might not be able to log into your personal VnEdu account. Forgetting your VnEdu password could be a problem for teachers or students. To learn how to recover your VnEdu password, please refer to the article " The Easiest Way to Recover Your VnEdu Password ".
Alternatively, if you don't remember your phone number, you can search by your student ID. Then, text to recover your password using the format VNEDU HS MK.
1.3. Clear junk files on your computer and web browser.
If you are unable to log in to Vnedu, you can try cleaning up junk files on your computer using some computer cleaning software. You can refer to some of the software listed below.
- How to use Clean Master to clean up and speed up Windows.
- How to use CCleaner software to effectively clean up computer junk files.
- How to use Trend Cleaner to clean up Windows 10
To uninstall a browser from your computer, please refer to the article below.
- How to delete browsing history on Chrome and Firefox
- View and delete browsing history in Microsoft Edge browser.
- How do I delete my browsing history on Cốc Cốc?
1.4. Log in to VnEdu via OTP code
Parents enter the phone number they use to log into their VnEdu account and then click " Log in via OTP code" . You will then receive an OTP code sent to your phone number to enter into the application interface. Immediately after that, you can log into the VnEdu application.
2. How to fix the error of not being able to look up scores on VnEdu
If parents are unable to look up grades on VnEdu, it may be because the school has not yet updated or published the final grades for parents to check. In this case, the interface will display a message like the one below.
Now, access the Summary Ledger function on the screen and select the configuration option. Then, select the semesters of the school year that you want to publish and click Update.
At this point, the lookup screen displays the scores for parents to check, as shown below.
3. Fix the locked VnEdu gradebook error.
When the VnEdu gradebook is locked, teachers cannot enter grades. There are many reasons why the VnEdu gradebook might be locked. Teachers can find the reasons why the VnEdu gradebook is locked and how to fix the problem in the article " How to unlock the gradebook on VnEdu" .